Mind Your Manners: Restoring Respect in Condo, Cooperative and HOA Communities

What if the secret to calmer board meetings, friendlier hallways, and fewer violation letters is simpler than passing another rule or regulation? In this episode of Take It To The Board, host Donna DiMaggio Berger invites nationally recognized etiquette consultant and author Jodi R.R. Smith to unpack how “etiquette is the younger sibling of the law” and why civility is a practical and effective leadership tool for all types of community associations. From trash cans set out too early to pickleball at midnight, Donna and Jodi translate everyday friction into neighborly fixes that work in real life.